Lee Richfield Enterprise Terms & Conditions

Orders - Eligibility For Accounts And Orders

Who is eligible to place orders with Lee Richfield Enterprise?

Anyone, whether a company or private individual over the age of 18, is eligible to place orders with Lee Richfield (hereinafter referred to as Lee Richfield).

The only major exception to the above is that Lee Richfield is an export wholesaler only, so we cannot ship to addresses inside Mainland China!

Customers are required to furnish us full and accurate personal data and contact details. Pseudonyms are not accepted. Companies purchasing are still required to have a named individual both on the account billing address and order shipping addresses.

Every Lee Richfield customer must have a valid phone number which we can use to contact you in case of order queries or delivery exceptions.
Lee Richfield strongly advises customers to register an account with the same details as the person / company making the payments for orders. If the Lee Richfield account does not match your payment source this is likely to lead to delays processing your first order while we contact you to verify the payment is authorised.

Are customers who purchase from Lee Richfield under any obligations?

Customers who purchase from Lee Richfield are implicitly acknowledging that they agree to all our terms and conditions as published in our website.
Please find out from your country's Customs about possible import duties, taxes, charges, and regulations pertaining to imported goods.

Are there any minimum order quantities or maximum order limitations?

Basically, no. Lee Richfield has no MOQ and can also fulfil very large orders of electronics, including factory production runs beyond our warehouse stock capacity.

Before placing orders over 100 pcs of any product you are advised to begin by ordering smaller batches of samples.

Customers requiring bulk lots of over 200 pcs are advised to order samples first then revert to Lee Richfield using the ticket system to request special price & delivery quotations.

Are there situations where orders are not accepted?

Lee Richfield reserves the right to cancel orders and return payments if the ordered goods are not available or the customer's account or payment do not meet the conditions for delivery.

Common reasons for immediate cancellation and refund of orders are:

- Shipping to an address substantially different to the billing address. We reserve the right to verify delivery to addresses other than the billing / payment address. If orders are received which do not meet immediate approval, they will enter a checking process for up to three working days, in which Lee Richfield will attempt to contact the customer to verify that the payment is authorised.

- Orders which appear to be blatant fraud attempts, e.g. shipments to Nigeria, will be immediately cancelled and the payment returned to the originating Paypal account.

- Orders submitted with insufficient delivery details, e.g. PO box addresses; incomplete addresses; no delivery phone number; no tax details for certain countries; no agreement received to special import / declaration / delivery terms communicated by Lee Richfield. In such cases Lee Richfield will make all reasonable attempts to contact the customer to update the order details, including emailing from two different addresses and telephoning the customer at least once. If confirmation is not received the order will be cancelled and refunded within another 5 working days, and an explanation provided in the comments for the refund.

- Customers who have open Paypal disputes, complaints, chargebacks, etc on other orders on their account may have new orders put on hold or cancelled/refunded depending on the nature of the case.

- Customers who have past disapproved / cancelled orders on their account

- Customers attempting to order with Paypal payments, who have been refunded on previous orders for not meeting payment verification standards, and who have been requested to pay by bank transfer instead, will have their orders immediately rejected.

- Customers who attempt to open a new Lee Richfield account to circumvent order cancellation records on previous accounts will be subject to immediate order cancellations.

Lee Richfield reserves the right to cancel accounts and refuse processing of orders at their discretion and for reasons above and beyond the criteria mentioned above.

In cases where orders are refused before processing, Lee Richfield will attempt to refund the full original payment to the best of their ability.

Lee Richfield operates a strict policy in relation to abusive or inappropriate communications with our employees. This includes abuse of the website reviews system and other commentable parts of the website such as the blog or forums sections. Customers will be warned in such cases before accounts are suspended.

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